Returns, Cancellations and Refunds Policy

We are committed to ensuring a positive experience for you here at Egypt's Paper, Decoupage and Layerd Art. We strive for excellence in everything we offer and a positive experience with our brand. We want you to love your purchase as much as we did in making it, and we're committed to working with you to achieve that satisfaction. 

Egypt's Stationery products are all handmade, and some of the accessories are as well. Only some accessories are curated items; because of this, all orders are made to order, with heart and soul, an actual labor of love, crafted with passion through and through. We cannot accept returns, cancellations, or offer refunds. 

Your happiness with your purchases means a lot to us. 

We understand that unique situations may arise in receiving your order. We want to help. So that we can find a mutually agreeable solution if such a unique situation arises. Please get in touch with us within 30 days of receiving your order. To ensure your satisfaction without compromising our ability to continue delivering quality products/services to all our customers in a timely manner.

If you have any concerns or are not entirely satisfied with your purchase, please get in touch with us at info@egyptspapers.com within 30 days of receiving your purchase. We will work closely with you to understand the situation and explore possible resolutions. 

Subscriptions.

 
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.

 
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. 

Pre-orders

 
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, and then fulfill the order and charge the full or remaining payment at a future date. 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund at info@egyptspapers.com 

Thank you for your understanding and for supporting our small Business.

Egypt’s Paper, Decoupage and Layered Art